1. Delivery

We only deliver within the UK mainland.

Park Wholesale Beds Ltd shall not be liable for any delay in delivery beyond the suppliers' control.

Please be aware that delivery charges/surcharges may apply. For more information see our delivery page

If the goods are lost or damaged in transit, please let us know promptly by contacting us on: 0141 418 2444 or email sales@parkwholesalebeds.co.uk.

The drivers are unaccompanied; they will not move or take away any existing goods or property for the purpose of assembly or installation of the goods.

The goods will be left inside your premises at the safest convenient location. Delivery drivers as standard will not carry items upstairs, and all transportation of your goods to a location upstairs is entirely carried out at the contractors risk and discretion.

If you miss a delivery you will be charged for the costs incurred, this is typically around £50 but varies depending on location and courier.

2. Cancellation and Returns - (Internet Sales Only)

You can cancel your contract at any time up to 14 days after the day of delivery. To do this, please e-mail us or write to us. We will reply within 2 working days of your initial contact.

You do not have to give any reason for cancellation. However a brief explanation will help us to improve the service we offer to customers in the future.

If you cancel you must return the goods to us at your own expense. We can arrange the collection for you; however the charge for this service is typically around £50.00. You must ensure the goods are packaged adequately to protect against damage.

If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.

For your security and protection refunds are given by the same method which the payment was made by.

This cancellation policy does not affect your legal rights- for example, if goods are faulty or inaccurately described.

3. Faulty Goods

If there is a problem with the goods, please contact us. We will deal with the matter in accordance with your legal rights.

If you have a problem with your order please contact us by telephone: 0141 418 2444 or via email at

sales@parkwholesalebeds.co.uk

We endeavour to display as accurately as possible the colours of our products that appear on the website. However we cannot guarantee the complete accuracy of the pictures or photographs that are shown.

Please check all flat packed items at the time of delivery. Missing or damaged parts must be reported within 28 days of purchase. Please contact our customer services team by email at

sales@parkwholesalebeds.co.uk

or by telephone: 0141 418 2444.